Terms of Service
Last updated: March 31, 2026
Welcome to SymAura. These Terms of Service ("Terms") govern your use of the SymAura mobile application ("the App"), developed and maintained by Venture Melody ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using SymAura, you confirm that you are at least 13 years of age and agree to comply with these Terms. If you do not agree to these Terms, do not use the App.
2. Description of the Service
SymAura is a personal health tracking application that allows you to:
- Log symptoms, moods, and health patterns
- View your health history and trends
- Track daily logging streaks
- Generate PDF reports of your health logs (Pro)
- Chat with an AI assistant about your symptom patterns (Pro)
The App stores all health data locally on your device. No account creation is required.
3. Medical Disclaimer
SymAura is not a medical device. It does not diagnose, treat, cure, or prevent any disease or medical condition. The App is intended solely for personal health logging and informational purposes. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment. Never disregard professional medical advice or delay seeking it because of information provided by the App.
4. AI Chat Disclaimer
The AI Chat feature (available with a Pro subscription) uses artificial intelligence to provide informational responses about your logged symptom patterns. Important limitations:
- AI responses are informational only and do not constitute medical advice, diagnosis, or treatment recommendations
- The AI may produce inaccurate, incomplete, or misleading information
- You should not rely on AI Chat responses to make health or medical decisions
- Always verify AI-generated information with a qualified healthcare professional
5. Subscription and Billing
SymAura offers free and paid subscription tiers:
Free Tier: Core health tracking features at no cost.
Pro Subscriptions:
- Pro Monthly: $4.99 per month
- Pro Annual: $34.99 per year
The following terms apply to all paid subscriptions:
- Payment is charged to your Apple ID or Google Play account at confirmation of purchase
- Subscriptions automatically renew unless auto-renewal is turned off at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period at the current subscription rate
- You can manage your subscription and turn off auto-renewal in your device's Account Settings after purchase
- No refunds are provided for any unused portion of a subscription period
- Any unused portion of a free trial period (if offered) is forfeited upon purchasing a subscription
- Prices are in USD and may vary by region based on App Store or Google Play pricing
Founding Member / Legacy Pricing: Existing one-time purchasers are eligible for reduced subscription rates ($2.99/month or $24.99/year), subject to the same auto-renewal terms.
6. User Responsibilities
When using the App, you agree to:
- Use the App in compliance with all applicable laws and regulations
- Not attempt to reverse engineer, decompile, or modify the App
- Not use the App for any unlawful or unauthorized purpose
- Take responsibility for maintaining the security of your device, including enabling biometric authentication or a device passcode
- Understand that you are solely responsible for all data entered into the App
7. Data and Privacy
Your privacy is fundamental to SymAura. Health data is stored locally on your device and encrypted. For full details on data handling, encryption, and the limited data sharing that occurs through the AI Chat feature, please refer to our Privacy Policy.
8. Intellectual Property
The App, including its design, code, branding, and content, is the intellectual property of Venture Melody and is protected by applicable copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes.
9. Limitation of Liability
To the maximum extent permitted by applicable law:
- The App is provided "as is" and "as available" without warranties of any kind, whether express or implied
- We do not warrant that the App will be uninterrupted, error-free, or free of harmful components
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App
- Our total liability for any claim arising from these Terms or your use of the App shall not exceed the amount you paid for the App in the 12 months preceding the claim
- We are not liable for any health decisions made based on information logged in or generated by the App
10. Termination
You may stop using the App at any time by uninstalling it from your device. Upon uninstallation, all locally stored data is removed.
We reserve the right to discontinue the App or any features at any time. If we discontinue the service, we will make reasonable efforts to provide advance notice.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be reflected on this page with an updated "Last updated" date. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Venture Melody operates, without regard to conflict of law principles.
13. Contact Us
If you have questions about these Terms of Service, please contact us:
- Email: info@venturemelody.com
- Developer: Venture Melody